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Support

Helping you get the most out of Health Connect RPM

FAQ Page

Common Questions:

  • How do I set up my RPM device?
  • How can I integrate RPM with my EHR system?
  • What should I do if my device is not syncing?
  • How do I reset my password?
  • Is my data secure with Health Connect RPM?
  • How do I share my vitals with my healthcare provider?
  • What devices are compatible with Health Connect RPM?

3. Troubleshooting Page

Step-by-Step Solutions:

Provide detailed instructions, including screenshots and videos, on how to resolve common issues such as:

  • Device Connectivity Problems
    Steps to resolve issues with device syncing, Bluetooth, or Wi-Fi connectivity.

  • App Crashing or Not Responding
    How to clear cache, update the app, or reinstall.

  • Data Syncing Delays
    What to do if data isn’t syncing in real-time with the provider.

  • Alerts Not Working
    How to enable or troubleshoot alert settings.